AccuServe Process Server Seeks Law Firm Clients as Doggedly as Defendants

AccuServe LLC’s daily grind is the stuff of TV movies.

The doorbell rings. The protagonist answers to what he thinks is a flower delivery, but the delivery agent drops the flowers and slaps a thick envelope into his hands instead.

“You’ve been served,” the agent says, then spins on his heels and walks away.

Believe it or not, the cliché is sometimes true, said Kirk Wilhite, co-owner of AccuServe, a Grandview Heights-based process service firm. But it’s not common.

“It’s true, there can be a lot of trickery to it. A lot of people are expecting the complaint or summons, so they try to evade service. It’s not uncommon for them to not answer the door,” Wilhite said.

Not that that helps them. Wilhite said in AccuServe’s eight months in business, he has a 100 percent success rate.

In a nutshell, the business of process serving focuses on a brief and elemental moment in civil cases – the serving of a civil complaint, summons or subpoena. AccuServe is a small but growing firm that wants to make that moment in time big business.

With only $5,000 in start up costs, Wilhite said the company has done $20,000 in its first eight months in business.

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